At Beau Jardin®, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.
What Information Do We Collect?
We collect both personal and non-personal information from you when you visit our website, make purchases, or interact with us.
Personal Information
Personal information refers to data that can be used to identify you as an individual. The personal information we collect may include:
- Contact data: Such as your name, email address, phone number, and postal address when you create an account, make purchases, subscribe to our newsletter, or contact us.
- Payment information: Credit card details and billing address when you make purchases from us. This is processed by trusted third-party payment processors and we do not store it.
- Order details: Details about the products you have purchased from us and shipping details.
- Communications: Any communication between you and Beau Jardin® via email, phone, social media or when you contact our customer service.
Non-Personal Information
We also collect non-personal information about your use of our website and purchases. This refers to data that cannot identify you as an individual. It may include:
- Device data: Information about the device you use to access our website, such as the IP address, browser type, operating system, etc.
- Usage data: Details about your use of our website such as pages visited, products viewed, links clicked, etc.
- Cookies and tracking technologies: Technologies like cookies, web beacons, pixels, and local storage to collect information about how you interact with our website.
How Do We Use the Information Collected?
We use the personal and non-personal information collected for the following purposes:
- To provide our products and services to you and fulfill your orders
- To send you transactional communications related to purchases and orders
- To send promotional emails, newsletters, offers, and other marketing communications if you opt-in
- To create targeted ads and analyze their effectiveness
- To customize the website experience and recommend products you may like
- To notify you about changes to our policies, terms & conditions, and other important updates
- To optimize our website, improve our products, and develop new services
- To prevent fraud, illegal activity, and enforce our Terms of Service
- To respond to user inquiries and provide customer support
- To comply with legal and regulatory requirements
We do not rent, sell or share your personal information with third-parties unless you expressly authorize us to do so. We may share anonymized non-personal information with third-parties.
How Long Do We Retain The Information?
We retain the collected information for as long as required to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
We will then dispose of your personal information safely and securely. Non-personal information may be retained indefinitely.
How Do We Protect User Information?
We are committed to protecting your personal information and have implemented appropriate physical, technical and administrative safeguards. This includes:
- Encryption of data in transit and at rest
- Restricting staff access to personal information on a need-to-know basis
- Network security, firewalls, and intrusion prevention protocols
- Regular testing and audits to identify vulnerabilities and ensure security controls work as intended
- Compliance with applicable data protection and privacy laws
However, no method of transmission or storage is completely secure. We cannot guarantee absolute protection of your personal information.
Do We Use Cookies and Tracking Technologies?
Yes, we use cookies and other tracking technologies to collect non-personal information about your use of our website. This helps us to improve your browsing experience, customize your interactions with our site, show relevant offers and ads, and analyze site traffic and effectiveness.
The specific cookies and tracking technologies we use include:
- Essential cookies: Required for basic website functions like access, navigation, and usage.
- Analytical cookies: Help us understand how users interact with the website by collecting usage data.
- Marketing cookies: Used to display relevant ads and offers tailored to your interests.
- Third-party cookies: Some of our pages have embedded content from social media sites, ads, Youtube videos, etc. Their cookies may track your browsing habits.
You can review your cookie settings and preferences from your browser. Blocking some types of cookies may impact your user experience on our website.
Does Our Website Support Do Not Track?
Our website responds to your browser’s Do Not Track settings.
If you enable Do Not Track, we will not use cookies or tracking technologies to monitor your online activity across sites. However, some third-party sites may not honor Do Not Track requests.
Does Our Website Allow Third-Party Tracking?
We allow third-party tracking by our partners and service providers to collect non-personal data for analyses and marketing purposes. They may track your behavior across sites.
Some examples include:
- Google Analytics to analyze website traffic
- Facebook Pixel to retarget ads to website visitors
- Affiliate networks to credit referrals and track commissions
- Ad platforms to serve targeted promotions
You can opt out of third-party tracking in your browser settings and by blocking cookies. But keep in mind some website features may break.
What Is Our Policy on Links to Third-Party Sites?
Our website may contain links to third-party sites like social media platforms, affiliates, etc. If you click on those links, you will be directed to that external site.
We are not responsible for the privacy practices or content of those external sites. We suggest reading the privacy policies on each third-party site you visit through our links.
How Can Users Access, Modify or Delete Their Information?
If you have an account with us, you can access and modify some of your personal information from your account settings. To request access or changes to your data, you can also contact our support team.
Users have the following rights in relation to their personal data:
- Right of access: You can request copies of your personal data in our possession.
- Right of rectification: You can rectify inaccurate personal data and supplement incomplete data.
- Right to erasure: You can request the deletion or removal of your personal data where there is no compelling reason for its continued use.
- Right to restrict processing: You can request to restrict the processing of your personal data in certain circumstances.
- Right to object: You can object to the processing of your personal data for marketing, analytics, or other purposes based on legitimate interests.
To exercise any of these rights, please contact our support team with necessary details. We will consider and respond to all requests in a reasonable timeframe.
How Will Users Be Notified of Changes to the Privacy Policy?
We may occasionally update our Privacy Policy to reflect customer feedback, legal requirements, and improvements to privacy practices. Such changes will be posted here.
For significant revisions, we will endeavor to provide registered users a prominent notice on our website and/or send an email notification. You should periodically review this policy to stay informed on how we protect and process your information.
How Can Users Contact Us About Privacy Questions or Concerns?
If you have any questions or concerns about our privacy practices, please contact us:
Email: [email protected]
Phone: 1-800-123-4567
Postal Address: 123 Main St, Anytown, USA 10101
Additional Disclosures for California Residents
The California Consumer Privacy Act (CCPA) provides California residents, upon a verifiable request, certain rights related to their personal information. Those include:
- The categories of personal information we collect, sell or share
- The categories of sources from which we collect personal information
- The purposes for collecting and selling personal information
- The categories of third parties with whom we share personal information
- The right to request deletion of their personal information
- The right to opt-out of sale of personal information
We do not sell the personal information of our customers. We also do not discriminate against California residents who exercise their privacy rights under CCPA.
Consent to Collection and Processing of Personal Information
By using our website or providing personal information to us, you consent to the collection and processing of your information as outlined in this policy.
Our Commitment to Children’s Privacy
Our website is not designed for or targeted at children under 16. We do not knowingly collect personal information from children without parental consent. If you believe we may have inadvertently collected information from a child, please contact us so we can promptly obtain parental consent or remove that information.
This Privacy Policy was last updated on January 1, 2023.